ENERCON PRIVACY NOTICE

Last Updated: May 1, 2026

​

1. Introduction

 

We know that you care how information about you is used and shared, and we appreciate your trust that we will handle it carefully and sensibly.

This Privacy Notice (“Notice”) describes how Enercon Engineering, LLC and its subsidiaries and affiliates (“Enercon,” “we,” “our,” or “us”) collect, use, disclose, and otherwise process information, including information that identifies you as an individual or relates to an identifiable individual (“Personal Information”). This Notice also outlines the privacy choices available to individuals regarding their Personal Information.

 

California Residents: For information about the categories of Personal Information we collect and your rights under California privacy laws, please review the “ADDITIONAL STATE-SPECIFIC PRIVACY INFORMATION” section below.

 

Please read this Notice carefully to understand our policies and practices regarding your information and how we will treat it. This Notice may change from time to time.

 

Any dispute concerning privacy is subject to this Notice. Your use of our websites, products, services, and other offerings is also subject to our applicable terms and conditions, including any terms governing limitations on damages and the resolution of disputes.

​

2. Scope

 

This Notice applies to Enercon’s websites, products, services, marketing activities, and digital interactions that link to or reference this Notice. This may include:

​

• Enercon websites, including www.enerconpower.com;

• Enercon product and service lines, including docking stations, industrial control panels, switchgear, switchgear retrofits, generator packaging, mobile power solutions, defense power systems, and related engineered power solutions;

• Any online forms, portals, landing pages, or other digital services that link to this Notice;

• Communications between you and Enercon by email, web form, phone, text, trade show interaction, or other electronic or offline means.

 

For convenience, we refer to the combination of websites, forms, products, services, communications, and related offerings we provide as the “System.”

 

This Notice applies to information, including Personal Information, that we collect:

​

• Through the System, including when you access an Enercon-branded website or landing page;

• In email, text, phone, trade show, web form, and other communications between you and Enercon;

• Through online product inquiries, quote requests, newsletter registrations, event registrations, customer surveys, or other forms through which you provide information to us;

• Through offline interactions, including sales conversations, customer service requests, business cards, purchase orders, registration cards, or other materials you provide to us.

 

This Notice does not apply to information collected:

​

• By any third party, including through any application, content, advertisement, or website that may link to or be accessible from the System;

• In connection with our recruitment, employment, contractor, or workforce-related activities, where separate notices may apply.

• This Notice does not address, and we are not responsible for, the privacy, information, or other practices of third parties. The inclusion of a link on the System does not imply endorsement of the linked website or service by Enercon.

​

We are also not responsible for the information collection, use, disclosure, or security practices of other organizations, including social media platforms, operating system providers, email service providers, wireless service providers, device manufacturers, analytics providers, advertising networks, or other third-party service providers.

 

3. Use of System by Children

 

Our System is not intended for children under 16 years of age. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not provide any information on or through the System, make any purchases through the System, use any interactive or public comment features of the System, or provide any information about yourself to us, including your name, address, telephone number, email address, screen name, or username.

 

If we learn that we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information listed in the “Contact Information” section below.

 

4. Personal Information We Collect About You and How We Collect It

 

We may collect several types of Personal Information from and about users of our System, including:

​

• Name;

• Postal address;

• Work and personal email address;

• Work and personal telephone number;

• Company name;

• Job title;

• Employer;

• Industry;

• Location;

• Product or service interests;

• Purchase history, quote history, inquiry history, and customer relationship information;

• Username or account information, if applicable;

• Billing, shipping, payment, or transaction-related information;

• Communications you send to us;

• Information collected through events, trade shows, webinars, surveys, promotions, or marketing campaigns.

 

We collect this Personal Information in various ways depending on how you interact with us, including:

​

• Directly from you when you voluntarily provide it to us through the System or offline, such as when you request product or service information, submit a quote request, contact customer service, register for communications, complete a form, participate in a survey, attend a trade show, or otherwise communicate with us.

• From form submissions on our System, including information provided when requesting further services from Enercon or one of our representatives.

• From our business partners and other third parties, provided that such parties confirm to us that, where required by applicable law, you have consented to or otherwise authorized the disclosure of your Personal Information to Enercon.

• From publicly available or commercially available sources, such as business directories, industry publications, company websites, or professional networking platforms.

 

We need to collect certain Personal Information in order to provide requested services, respond to inquiries, process transactions, support customer relationships, or comply with legal obligations. If you do not provide requested information, we may not be able to provide the requested products, services, or communications.

 

If you disclose Personal Information relating to other people to us or to our service providers in connection with the System, you represent that you have the authority to do so and to permit us to use the information as described in this Notice.

 

5. Other Information We Collect Through Automatic Data Collection Technologies

 

As you navigate through and interact with our System, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. “Other Information” is information that does not reveal your specific identity or does not directly relate to an identifiable individual, including:

​

• Details of your visits to our System, including traffic data, usage data, communication data, and the resources you access and use;

• Information about your computer, device, and internet connection, including IP address, operating system, browser type, device type, and referring URLs;

• Information collected through cookies, pixels, tags, analytics tools, and similar technologies.

 

The Other Information we collect helps us improve our System, products, services, marketing, and user experience, including by enabling us to:

​

• Estimate audience size and usage patterns;

• Store information about your preferences;

• Customize our System according to user interests;

• Improve navigation and page performance;

• Recognize returning users;

• Improve our products and services;

• Improve our ability to service and sell our products;

• Measure marketing campaign performance.

 

If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as described in this Notice.

 

We may use and disclose Other Information for any purpose, except where required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information for as long as it is combined.

 

6. Collection of Other Information

 

We and our service providers may collect Other Information in a variety of ways, including the following.

 

• Through Your Browser or Device

 

Certain information is collected by most browsers or automatically through your device, such as computer type, device type, operating system name and version, device manufacturer and model, language, browser type and version, screen resolution, and the name and version of the System service you are using. We use this information to help ensure that the System functions properly.

 

• Cookies and Pixel Tags

 

A cookie is a small file placed on the hard drive of your device, such as a phone, tablet, or computer. Cookies are pieces of information stored directly on the device you are using. We may use cookies to collect information such as browser type, time spent on the System, pages visited, language preferences, and other traffic data.

 

We and our service providers use this information for security purposes, to facilitate navigation, to display information more effectively, to personalize your experience, and to gather statistical information about the use of the System so we can improve its design and functionality. Cookies may also allow us to select advertisements, offers, or content that may be relevant to you and display them while you are using the System or other websites.

 

We do not currently respond to browser “do not track” signals.

 

You may refuse to accept browser cookies by activating the appropriate setting on your browser. You may also wish to refer to publicly available resources about managing cookies. However, if you select this setting, you may be unable to access certain parts of our System. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you direct your browser to our System.

 

We may use pixel tags, also known as web beacons or clear GIFs, to track the actions of users of the System, including email recipients, measure the success of marketing campaigns, and compile statistics about usage of the System and response rates.

 

Enercon may use web analytics tools, such as Google Analytics or similar technologies, to understand website visits, traffic sources, user behavior, and campaign performance. Information generated by cookies or similar technologies about your use of our System may be transmitted to and stored by analytics providers on servers in the United States or other locations. These providers may use this information to evaluate your use of our websites, compile reports on website activity, and provide other services relating to website activity and internet usage.

Where available, you may opt out of certain analytics tracking by using tools provided by the applicable analytics provider.

 

IP Address

 

An IP address is automatically assigned to your computer or device by your internet service provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the System, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications, and other services.

 

We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, administering the System, improving security, and deriving approximate location.

 

Location

 

We may derive your approximate location from your IP address or other technical information. If we offer services that request precise device location, we will collect that information only as permitted by your device settings, browser settings, consent preferences, or applicable law.

 

7. How We Use Your Information

 

We use Personal Information that we collect about you or that you provide to us for various purposes, including the following.

 

Providing the Functionality of the System and Fulfilling Your Requests.

​

• To provide the System’s functionality to you;

• To respond to your inquiries and fulfill your requests for information, products, quotes, or services;

• To provide customer service, technical support, sales support, and account support;

• To manage our relationships with leads, customers, suppliers, vendors, business partners, dealers, contractors, and other third parties;

• To provide product-related information, documentation, support, promotional materials, and service updates;

• To complete transactions and provide related customer service;

• To send administrative information, such as changes to our terms, conditions, policies, products, services, or System.

 

Providing Newsletters and Marketing Materials

​

• To send marketing-related emails and communications about Enercon products, services, capabilities, events, content, company news, and other information that may be relevant to your business interests;

• To personalize marketing and sales communications based on your interests, company, industry, or prior interactions with Enercon.

 

Business Reporting and Personalized Services

​

• To analyze or predict user preferences and prepare aggregated trend reports about how our digital content is used;

• To better understand customers, prospects, and website users;

• To personalize interactions and provide information or offers tailored to your interests;

• To deliver content we believe will be relevant and useful to you.

 

Promotions, Surveys, Events, and Campaigns

​

• To allow you to participate in surveys, contests, sweepstakes, promotions, webinars, trade show activities, or other events;

• To administer promotions or campaigns, including any applicable rules or terms.

 

Aggregating and De-Identifying Personal Information

 

• We may aggregate or de-identify Personal Information so that it will no longer be considered Personal Information under applicable law. We may use and disclose aggregated or de-identified data for any purpose permitted by law.

 

Accomplishing Our Business Purposes

​

• For data analysis, including improving the efficiency of the System;

• For audits, to verify that internal processes function as intended and comply with legal, regulatory, or contractual requirements;

• For fraud and security monitoring, including detecting and preventing cyberattacks, attempted identity theft, or other malicious activity;

• To carry out our obligations and enforce our rights arising from contracts, including billing and collection;

• To develop new products and services and enhance, improve, or modify current products and services;

• To determine the effectiveness of promotional campaigns;

• To operate, evaluate, and expand our business activities.

 

8. Disclosure of Your Information

 

We may disclose information about our users in aggregated or de-identified form, as well as other information that does not identify or is not reasonably linkable to any individual, as permitted by law. We may disclose aggregated or de-identified information in analyses and reports derived from such information to third parties, including service providers, suppliers, advertisers, marketing partners, research companies, and other organizations.

 

We may disclose Personal Information that we collect or that you provide as described in this Notice:

​

• To our subsidiaries and affiliates for the purposes described in this Notice;

• To contractors, dealers, resellers, representatives, service providers, vendors, and other third parties we use to support our business, where such parties are bound by contractual obligations or other duties to protect Personal Information and use it only for the purposes for which we disclose it to them;

• To providers of services such as website hosting, data analysis, payment processing, order fulfillment, information technology and infrastructure support, customer service, email delivery, marketing automation, auditing, analytics, advertising, and other business services;

• To authorized representatives, dealers, distributors, or business partners when you request a quote, submit an inquiry, or otherwise request information related to products or services that may involve such parties;

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, financing, acquisition, or other sale or transfer of some or all of Enercon’s assets or ownership interests, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Enercon may be among the assets transferred;

• To third-party sponsors or administrators of sweepstakes, contests, surveys, or similar promotions, where applicable;

• To third parties to permit them to send marketing communications, consistent with your choices and applicable law.

 

You may elect to provide Personal Information to be published or displayed on public areas of the System, or transmitted to other users of the System or third parties (“User Contributions”). We cannot control the actions of other users of the System with whom you may choose to share your User Contributions. Therefore, we cannot guarantee that your User Contributions will not be viewed by the general public.

 

We may also use and disclose your Personal Information as necessary or appropriate, especially when we have a legal obligation or legitimate interest to do so:

​

• To cooperate with law enforcement or comply with any court order, law, legal process, government authority, or regulatory request;

• To enforce or apply our terms of use and other agreements, including for billing and collection purposes;

• To protect the rights, property, or safety of Enercon, our customers, business partners, employees, users, or others;

• To exchange information with other companies and organizations for fraud protection, cybersecurity, and credit risk reduction.

 

If the System or an Enercon product or service is provided through or in connection with a third party, such as a dealer, reseller, representative, contractor, distributor, business partner, payment processor, hosting provider, or other service provider, that third party may collect, store, disclose, or use your information according to its own privacy practices. We cannot control and are not responsible for the privacy practices of such third parties, except where required by applicable law.

 

9. Data Integrity and Retention

 

Enercon will take reasonable steps to help confirm that Personal Information about you is accurate, complete, and up to date. We retain Personal Information for as long as needed or permitted in light of the purposes for which it was obtained and consistent with applicable law.

The criteria used to determine our retention periods include:

​

• The length of time we have an ongoing relationship with you and provide the System, products, or services to you;

• Whether there is a legal obligation to which we are subject, such as laws requiring us to keep certain records for a specified period;

• Whether retention is advisable in light of our legal position, such as statutes of limitations, litigation, regulatory investigations, audits, or contractual obligations.

 

10. Choices and Access

 

Users of our System in certain jurisdictions may have rights in relation to the Personal Information we collect about them. Depending on applicable law, you may have the right to request to review, correct, update, suppress, restrict, or delete Personal Information; object to the processing of Personal Information; or request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company.To make such a request, you may contact us using the information listed in the “Contact Information” section below. We will respond to your request consistent with applicable law.

 

When you provide us with Personal Information through our website, System, product inquiry, quote request, newsletter signup, or other form, you may be offered the opportunity to subscribe to and receive additional information about our products and services by email. You may opt out of future marketing emails by using the unsubscribe link included in commercial email communications or by contacting us. We may take up to ten (10) business days to process opt-out requests.

 

11. Data Security

 

Enercon uses reasonable administrative, technical, and physical safeguards designed to help protect Personal Information from unauthorized access, use, disclosure, alteration, or destruction.

 

For any websites, portals, or systems to which you log in, it is your responsibility to help protect the security of your account credentials and not to disclose passwords or other access information to others.

 

Notwithstanding the foregoing, no website, system, transmission, database, or storage method is completely secure. Enercon cannot guarantee that the System or your Personal Information cannot be compromised or accessed without authorization. If you have specific security-related concerns, please contact us using the information listed in the “Contact Information” section below.

 

12. Third-Party Advertising

 

We may use third-party advertising companies, analytics providers, social media platforms, or marketing service providers to serve advertisements or measure the effectiveness of our marketing campaigns when you access and use the System or other websites and online services.

 

You may receive advertisements based on information relating to your access to and use of the System and other websites or online services, as well as information received from third parties. These companies may place or recognize a unique cookie or similar technology on your browser or device, including through the use of pixel tags. They may use these technologies, along with information they collect about your online activity, to recognize you across devices such as a mobile phone, tablet, and laptop.

 

To learn more about interest-based advertising and available opt-out tools, you may visit industry resources such as the Digital Advertising Alliance or Network Advertising Initiative. You may also adjust your browser, device, or platform settings to limit certain types of tracking or advertising.

 

13. Third-Party Payment Services

 

We may use a third-party payment service to process payments made through the System. If you make a payment through the System, your Personal Information may be collected by the third-party payment processor and not directly by us. Such information will be subject to the third party’s privacy policy rather than this Notice. We have no control over, and are not responsible for, the third party’s collection, use, or disclosure of your Personal Information, except where required by applicable law.

 

14. Sensitive Information

 

Unless we specifically request it, we ask that you not send us, and not disclose to us, any sensitive Personal Information through the System or otherwise. Sensitive Personal Information may include social security numbers, driver’s license numbers, passport numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health information, biometric or genetic characteristics, criminal background, trade union membership, or other sensitive data as defined by applicable law.

 

15. Jurisdiction and Cross-Border Transfer

 

The System is hosted in the United States and is subject to United States law. We may share your Personal Information internally with our affiliates and with other recipients as described in this Notice. These recipients may be located in countries other than your country of residence.

If you access the System from outside the United States, please be advised that the United States and other countries may not offer the same privacy protections as the laws of your jurisdiction. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in the United States or other countries may be entitled to access your Personal Information.

 

16. Additional State-Specific Privacy Information

 

Disclosures for California Residents

 

Last Updated: May 1, 2026

 

This section provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act, as amended (“CCPA”). Under the CCPA, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

 

Notice at Collection

 

The following subsections, read together, are intended to comply with our obligations for Notice at Collection under the CCPA: “Categories of Personal Information We May Collect, Disclose, Sell, or Share,” “Sources of Personal Information,” “Purposes of Collection, Use, and Disclosure,” and “Retention.”

 

Scope

 

This section applies to personal information as defined by the CCPA, whether collected online or offline, in our capacity as a business. This section does not address or apply to publicly available information or personal information otherwise exempt under the CCPA. This section also does not apply to personal information we collect about job applicants, independent contractors, or current or former employees, officers, directors, or owners of Enercon, where different notices may apply.

 

Categories of Personal Information We May Collect, Disclose, Sell, or Share

 

The table below describes the categories of personal information about California residents that we may collect and disclose for a business or commercial purpose. Our collection and disclosure of personal information will vary depending on the circumstances and nature of our interactions or relationship with you.